terms & conditions
All deliveries are subject to Walton Pharmacy successfully receiving payment.
Delivery options exclude Bank Holidays, public holidays and weekends We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages. All packages sent may require a signature at the point of delivery. Voucher promotions are subject to individual delivery charges We strive to ensure our delivery targets are met but sadly when they’re not we’re unable to accept liability for any out of pocket expenses incurred for failed or delayed orders. You’re still entitled to your full statutory rights. Sadly, our Next Day delivery services are only available in the UK and exclude the following postcodes: AB, DD, DG, FK18+, HS, IV, KA27, KA28, KW, PA20+, PH, ZE, BT68+, IM, GY, JE and TR21-25. Depending on the location, contents and weight of your order, we may use a combination of couriers to deliver your order safely, e.g. it’s required that aerosols are delivered via a road-based courier. This is a requirement of the January 2013 Dangerous Goods act, introduced by the Civil Aviation Authority. You will not be charged additional delivery fees if this occurs. We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages. We make every effort to deliver goods within the estimated dispatch timescales; however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control. However, in accordance with the Consumer Contracts Regulations, all orders will be fulfilled within a maximum of 30 days or a full refund will be issued Some items are ordered in and delivered to us via our suppliers usually within 24 hours, so please note next day delivery will be from the point the stock is received into our warehouse. All Pharmacy Only Medications are approved by our pharmacist, so please note if you choose 24hour delivery, this will be from the point the item is approved. This is usually within 24 hours of placing your order.Pack may be opened and flattened, so that item will fit in a letter box and enable us to pass the postage saving to you as a freepost item.